Workplace Complaint Resolution Policy

This template is a policy for resolving any complaint relevant either to any other person within a workplace or to any workplace issue. It is especially suitable for small to medium businesses or not for profit organisations.

The Fair Work Act 2009 (Cth) and associated legislation detail the legal resolution of workplace disputes. Naturally, such laws will override any policy where there is inconsistency or impose obligations on areas not covered by a policy.

However, it is important for a policy to be in place so that everyone knows how any disputes will be handled in very practical ways.

It should form part of a policy manual containing all policies relevant to a particular workplace. As a new policy, it must be brought to the attention of everyone in the workplace with a written request that it be read and then complied with.

This template is provided by LegalRocket to the Employer to ensure compliance with its legal obligations. It is provided free of charge and on the terms and conditions set out on the LegalRocket website.

It has been drafted by an incorporated legal practice registered under the Legal Profession Uniform Law in Australia.

If you have any queries or concerns when completing this template, please phone a LegalRocket Lawyer on 1300 615 705 or chat to us for immediate and free help.

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